Standard Warranty Information
The SioGreen Standard Warranty
The proper installation of all SioGreen Quartz Infrared Electric Water Heaters is critical. The warranties are valid only if the units are installed by a licensed professional and according to all local building codes.
The SioGreen Quartz Infrared Electric Tankless Water Heaters have a FULL REPLACEMENT warranty. If any product fails during the warranty period, SioGreen will replace the entire unit according to the Terms and Conditions of the written warranty.
Point of Use
IR-30 POU Pro
IR-260 POU Pro
IR-288 POU Pro
2 Year Full Replacement
Whole House/Multi Bath
SIO 14 Pro
SIO 18 Pro
2 Year Full Replacement
10 Year Heat Exchanger
Extended Warranty Option
5 Year Full Replacement - Lifetime Heat Exchanger
In addition to the Standard Warranty, SioGreen also offers an Optional Extended Warranty for the Whole House/Multi Bath SIO 14 Pro and SIO 18 Pro units. This warranty extends the full replacement terms to 5 Years and a Lifetime Warranty on the Heat Exchanger. This option is available on the Warranty Registration Form. There is a one time Extended Warranty Charge of $150.00 which is billed separately.