Standard Warranty Information

The SioGreen Standard Warranty

The proper installation of all SioGreen Quartz Infrared Electric Water Heaters is critical. The warranties are valid only if the units are installed by a licensed professional and according to all local building codes. 


The SioGreen Quartz Infrared Electric Tankless Water Heaters have a FULL REPLACEMENT warranty. If any product fails during the warranty period, SioGreen will replace the entire unit according to the Terms and Conditions of the written warranty.    

Point of Use

IR-30 POU Pro

IR-260 POU Pro

IR-288 POU Pro

2 Year Full Replacement

Whole House​/Multi Bath

SIO 14 Pro

SIO 18 Pro


2 Year Full Replacement

10 Year Heat Exchanger

Extended Warranty Option

5 Year Full Replacement - Lifetime Heat Exchanger

In addition to the Standard Warranty, SioGreen also offers an Optional Extended Warranty for the Whole House/Multi Bath SIO 14 Pro and SIO 18 Pro units. This warranty extends the full replacement terms to 5 Years and a Lifetime Warranty on the Heat Exchanger. This option is available on the Warranty Registration Form. There is a one time Extended Warranty Charge of $150.00 which is billed separately. 

Installation Videos
Point of Use Installation
Whole House Installation